Our Address
EliteVault LLC
888 Fifth Avenue, Suite 1200, New York, NY 10022
✉️ Send Us a Message
Fill in the form below and a specialist will be in touch within 4 business hours.
❓ Frequently Asked Questions
Do I need to pay anything to reserve an item?
No. Reservations require only your name and delivery address. No card, no deposit, no payment of any kind until you inspect and accept the item at delivery.
How do I track my order?
Sign in to your account at the top of our website and click "My Orders." You'll see real-time payment and delivery status. Alternatively, call your specialist directly with your order number.
Can I visit your showroom?
We operate as a reservation-and-delivery business and do not maintain a public showroom. All product enquiries are handled by telephone or online chat with our specialists.
How do I return an item?
Call us at +1 (888) 247-3100 or email hello@elitevault.com. See our full Refund & Return Policy for details.